Internationalization and Performance
Strategic asset and core competence
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synergy are the most popular concepts used to support the benefits of
internationalization. By transferring core competences between sub-business units, an international firm is able to
accelerate the rate and lower the cost at which it utilizes and accumulates strategic assets (Markides, 1995).
Excluding the industry effect, Rumelt (1982) found that the most profitable firms were those that diversified
primarily into the areas that drew on some common core skill or resource. Stimpert and Duhaime (1997) also
concluded that a limited amount of diversification into related businesses that shared similar opportunities can have
a positive impact on performance by allowing firms to make better use of the resources of a core business (Rumelt,
1982) or to share resources across businesses (Chatterjee & Wernerfelt, 1991). Stimpert and Duhaime (1997) argued
that simply exploiting existing strategic assets (i.e., reaping economies of scale) will not create a long-term
competitive advantage. In a dynamic world, only firms that are able to continuously build new strategic assets faster
and more cheaply than their competitors will earn superior returns over the long term and transferring core
competences among sub-business units is an efficient way to achieve that goal. Such a rationale could be easily
applied to the hotel industry. Through internationalization, a hotel could increase its efficiency and reduce the cost
of utilizing and accumulating its strategic assets (brand equity and distribution channels) by transferring core
competences (operation and management skills) among sub-business units. In sum, from a strategic asset viewpoint,
internationalization could improve the performance of hotel companies.
Risk reduction is another benefit from internationalization (Lewellen, 1971). With less-than-perfectly
correlated earnings, the volatility of corporate cash flow would be reduced and so are the cash-flow-associated risks.
As a result, internationalized firms have significantly lowered overall capital cost, even though the equity cost rises
with the level of internationalization (Singh & Nejadmalayeri, 2004). There are also some costs associated with
internationalization. Hitt et al. (1997) postulated that although moderate level of internationalization provides
multiple benefits; as geographic dispersion escalates, a great deal of transaction costs, both from internal
transactions among managers in geographically diverse units and external transactions with government officials,
suppliers, and customers, would rise in order to coordinate the efforts of entering and operating in new markets.
Palich et al. (2000) summarized these costs into two categories: 1) the costs of entering new markets and 2) the costs
of managing a disparate portfolio of business. For example, as a hotel corporation enters new markets in foreign
countries, it would face trade barriers, logistical difficulties, cultural diversity, and differences in employee skills
and experience more control-and-effort losses, coordination costs, and internal capital market inefficiency.
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