CONCLUSIONS
This study suggests that there are several compelling reasons to conduct further research, which
investigates the relationship between intrinsic motivators, specifically the creativity construct and turnover
behaviour. Clearly, this study highlights that both the SEQ club sector and the occupation of cookery are vulnerable
to skills shortages – both from intraoccupational turnover, and from attrition, or a shrinking labour pool. If one
accepts the premise that only so much can be done to ameliorate the working conditions and pay of hospitality
workers, including chefs, then alternative motivators of job satisfaction need exploring. Whether the widely
presumed notion, that females are more right-side of the brain thinkers (creativity), is a moot point. Certainly,
research has been inconclusive (Chusmir & Koberg, 1986). However, this study suggests that females register lower
intention to quit scores, yet seem to report higher scores for creativity measures. At the same time, females appear
less sensitive to the widely negatively reported constructs of working conditions and pay affected both the
hospitality industry generally, but also the occupation of cookery (Wood, 1997). The data also suggest that those
individuals, regardless of gender, with higher creativity scores indicated less likelihood to leave both their current
jobs and their occupation. In short, there is some justification for pursuing research that might further investigate the
relationship between creativity constructs specific to the occupation of cookery and job satisfaction. Moreover,
research efforts may focus on the young/ junior female cohorts.
This study, though, has limitations. While it could be argued that it has successfully indicated that intrinsic
and extrinsic motivators are not static across career phases, has vindicated the approach of distinguishing between
job and occupation and justified the customisation of the instrument to allow for occupational idiosyncrasies, more
precision is required to pinpoint specific constructs within career phases. Particularly when examining the creativity
construct, the literature suggests that it has complex and diffuse dimensions with various antecedents and
determinants (Unsworth et al., 2005). Further research could build on the theoretical developments and research
instruments to more deeply probe these in the context of the occupation of cookery, and in its relationship with job
satisfaction and turnover.
REFERENCES
Amabile, T.M. (1997). Motivating creativity in organisations: On doing what you love and loving what you do.
California Management Review,
40(1): 39-58.
Botterill, D. (2000). Social scientific ways of knowing. In C. Lashley, and Morrison, A. (Ed.),
In Search of
Hospitality: Theoretical perspectives and debates
. Oxford: Butterworth Heinemann.
Buultjens, J. (1996). Casual employment in the Hospitality Industry: A situational analysis. In P. Brosnan (Ed.),
Precarious Employment
(pp. 93-106). Brisbane: Centre for Research on Employment and Work.
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