Microsoft Word 2007 ichrie conference Proceedings Final-Final 06-06-07. doc


Annual International CHRIE Conference & Exposition



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CONSUMERS ENVIRONMENTAL CONCERN IN THE L

 
2007 Annual International CHRIE Conference & Exposition 
108
Various studies show that a working environment in which the employees are supported improves their 
attitudes and behaviors. In fact, positive perceptions of relations in the workplace can reduce work-related stress, 
increase job satisfaction and motivation and so improve performance (see Ross and Boles, 1994). Since perceptions 
of organizational support increase the affective link to the organization and strengthen expectations that greater 
effort will be rewarded, employees who consider that their organizations support them will make greater effort and 
perform their tasks better than those who do not believe that their organizations support them (Orpen, 1994). Thus, 
recognition of the employee’s contributions, employee participation in decision making, and the management 
keeping lines of communication open continue to be important factors in employee satisfaction (Spinelli and 
Canavos, 2000). Similarly, Kim (1999) proposes that variables such as autonomy and employee involvement are 
important determinants of employee job satisfaction and organizational commitment. To sum up, the development 
of employee commitment requires the establishment of an appropriate corporate culture in which the firm’s mission 
is communicated and a sense of community where people come first is developed (Winterton, 2004). According to 
Arthur (1994), HR systems based on commitment rather than control are associated with lower turnover and higher 
productivity. Such high-commitment managerial practices are characterized by the use of information dissemination, 
problem solving groups, work flexibility, teamwork, and the consideration that employees are resources to be 
developed rather than disposable production factors (Wood and De Menezes, 1998). Those reflections lead us to 
propose the following hypothesis: 
H5: Satisfaction with the corporate HR policies has a direct and positive influence on the employee’s 
organizational commitment. 
 

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