Compared to software or hardware development, community management may seem insignificant, but that's short-sighted. Effective community managers will become one of the most important assets of any metaverse. We need only look at the forum culture of Web 2.0 to understand this.
When early forums hit the web, they were all the rage. For the first time, people from all over the world were able to share their thoughts. But most importantly, it was the first time they could do it immediately. Certainly, this paved the way to freedom of information. There were, however, some hard lessons along the way. It was unfortunate that we had to learn these lessons after real-life crimes were committed using internet anonymity.
Moderators and administrators were first used at that point. They were chosen from among users who spent significant amounts of time on the forum and who wanted to contribute their free time to it. This brought the concept of ‘vetting’ to the internet. Essentially, a moderator's job was to respond immediately to user input. Additionally, they could monitor a user's personal messages. As time went on, different online communities developed different policies. Although some opted for total freedom, while most of them strictly prohibited hate speech.
However, if an internet dispute crosses over into real life, it's always a tricky situation. A lot of debate has occurred regarding whether a crime committed online can be prosecuted in court. Governments were not prepared for this, which resulted in internet regulations that continue to be murky to this day. Just ask Facebook CEO Mark Zuckerberg, who had to explain how social media works in front of the House Financial Services Committee.
You can enter this line of the metaverse in a few different ways. You can consider the legal side of the metaverse if you're interested in pursuing a career in law. A corporate route is an option, as big tech names are willing to pay good money for lawyers who understand where they are coming from. Other options include working for NGOs and lobbyists.
Again, if the law isn't your dream career, consider software. With over a billion accounts on their hands, companies like Facebook don't have the option of hiring moderators, although they do that as well. The real goal is to develop artificial intelligence to take over this job for them. Therefore, community management is one area that won't let you down if you are interested in developing artificial intelligence. The options are not limited to big companies either. You can create a great enterprise if you combine artificial intelligence with consulting options for small and medium businesses.