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 – CHAPTER. INFORMATION SYSTEMS TO MANAGING HOTEL ACTIVITY



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9 – CHAPTER. INFORMATION SYSTEMS TO MANAGING HOTEL ACTIVITY
 ..... 260 
1. Automation information systems ........................................................................................ 261 
2. Automation process of booking system of Hotel ................................................................ 263 
3. Computer systems in hotel managing .................................................................................. 266 
4. General information of structure automation system in hotel industry ............................... 267 
5. Automation stages in service for guests process ................................................................. 270 
6. Automation in hotel activity ................................................................................................ 272 
7. Process of automation booking in hotel’s rooms ................................................................ 273 
8. Using Fidelio system in booking process ............................................................................ 275 


 
16 
9. Main modules of FIDELIO FO system ............................................................................... 280 
10. Making reports with helping FIDELIO FO system in hotels ............................................ 284 
11. Branch restaurant of hotel and storage of automation accounts ........................................ 286 
Key words and phrases ............................................................................................................ 290 
Control questions ..................................................................................................................... 290 
Test questions .......................................................................................................................... 290 
References ............................................................................................................................... 294 

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