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#3 Privacy and Security Concerns AI feeds on data, and
companies gather the data from customer databases, historical
transactions, social media, and other sources. With the data, the AI
engine creates profiling models and prediction algorithms, which
allow companies to have an in-depth understanding of the
customer's past and future behaviors. Some customers see the
capability as a tool for customization and personalization. But others
see it as an invasion of privacy for commercial gain.
Digital technology also poses a threat to national security.
Autonomous weapon systems such as combat drones are harder to
defend. When every aspect of human life is already digital, countries
are more prone to cyberattacks. An attack on the IoT network could
disable the entire digital infrastructure of a nation. Businesses and
countries must overcome these privacy and security concerns, which
remain a significant hurdle to technology adoption.