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Insight is the sudden solution to a long-vexing problem



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Insight is the sudden solution to a long-vexing problem, a sudden recognition of a new idea, or a sudden understanding of a complex situation, an Aha! moment. Solutions found through insight are often more accurate than those found through step-by-step analysis. To solve more problems at a faster rate, insight is necessary for selecting productive moves at different stages of the problem-solving cycle. This problem-solving strategy pertains specifically to problems referred to as insight problem. Unlike Newell and Simon's formal definition of move problems, there has not been a generally agreed upon definition of an insight problem (Ash, Jee, and Wiley, 2012;[27] Chronicle, MacGregor, and Ormerod, 2004;[28] Chu and MacGregor, 2011).[29]

Blanchard-Fields[30] looks at problem solving from one of two facets. The first looking at those problems that only have one solution (like mathematical problems, or fact-based questions) which are grounded in psychometric intelligence. The other is socioemotional in nature and have answers that change constantly (like what's your favorite color or what you should get someone for Christmas).

The following techniques are usually called problem-solving strategies[31]


  • Abstraction: solving the problem in a model of the system before applying it to the real system

  • Analogy: using a solution that solves an analogous problem

  • Brainstorming: (especially among groups of people) suggesting a large number of solutions or ideas and combining and developing them until an optimum solution is found

  • Critical thinking

  • Divide and conquer: breaking down a large, complex problem into smaller, solvable problems

  • Hypothesis testing: assuming a possible explanation to the problem and trying to prove (or, in some contexts, disprove) the assumption

  • Lateral thinking: approaching solutions indirectly and creatively

  • Means-ends analysis: choosing an action at each step to move closer to the goal

  • Method of focal objects: synthesizing seemingly non-matching characteristics of different objects into something new

  • Morphological analysis: assessing the output and interactions of an entire system

  • Proof: try to prove that the problem cannot be solved. The point where the proof fails will be the starting point for solving it

  • Reduction: transforming the problem into another problem for which solutions exist

  • Research: employing existing ideas or adapting existing solutions to similar problems

  • Root cause analysis: identifying the cause of a problem

  • Trial-and-error: testing possible solutions until the right one is found

Problem-solving methods[edit]

See also: Category:Problem solving methods and Category:Problem structuring methods

  • Eight Disciplines Problem Solving

  • GROW model

  • How to Solve It

  • Lateral thinking

  • OODA loop (observe, orient, decide, and act)

  • PDCA (plan–do–check–act)

  • Root cause analysis

  • RPR problem diagnosis (rapid problem resolution)

  • TRIZ (in RussianTeoriya Resheniya Izobretatelskikh Zadach, "theory of solving inventor's problems")

  • A3 problem solving

  • System dynamics

  • Hive mind

  • Experimental Action Plan

Common barriers[edit]

Common barriers to problem solving are mental constructs that impede our ability to correctly solve problems. These barriers prevent people from solving problems in the most efficient manner possible. Five of the most common processes and factors that researchers have identified as barriers to problem solving are confirmation biasmental setfunctional fixedness, unnecessary constraints, and irrelevant information.




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