Make up a dialogue about negotiating and e tailing

Make up a dialogue about negotiating and e - tailing.

• 
  Hello!
  
• 
  Hello!
  
• 
  I am Sam,
  
• 
  Good, I am Diana an online shop assistant, and how are you Sam?
  
• 
  Everything is good, and you?
  
• 
  Oh! I am fine.
  
• 
  Diana, I am going to buy some products.
  
• 
  That is good, what are you going to purchase?
  
• 
  I need a mobile phone, I have lost my phone some days ago.
  
• 
  Ok, what sort of phone you need?
  
• 
  I don’t actually know but, I need a comfortable for touching and for lifting in pocket.
  
• 
  Yes, we have like that phone for you.
  
• 
  How much does it cost?
  
• 
  Ok, blue one’s cost is $440 and black one’s is $540.
  
• 
  Oh! I want to buy black one.
  
• 
  When will come?
  
• 
  But, I have some problem, I mean that I have not got any time go and take this phone.
  
• 
  Ok, there is no any problem with it. We have some service to solve like that problem. But, in advance I must determine some information about some.
  
• 
  Yes, can I send you these information on the internet?
  
• 
  Yes, you can!
  
• 
  Oh, I am sorry, how long time you can warranty for this phone?
  
• 
  Warranty for this phone for five years.
  
• 
  It is excellent, it is suitable for me.
  
• 
  I should remain you, you should send some documents to negotiate between you and our company. Later, I will send the list of documents to your e-mail if you tell me your e-mail address.
  
• 
  Yes I can, write [e-mail]
  
• 
  Ok, thank you for your call.
  
• 
  Ok, bye
  
• 
  Bye!