Leadership theory

Summary of First World Report on Corporate Social Responsibility

We will now consider the First World Report on Corporate Social Responsibility (CSR): Internet consultation of Stakeholders (source: http://www.csmworld.org/public/stackholder.htm).

This report covers recent evidence on what has been happening, worldwide in the area of CSR. It covers results from replies to CRITICS (Corporate Responsibility Index Through Internet Consultation of Stakeholders), which is a questionnaire that allows people, inside or outside, corporations or institutions to rapidly self-assess, the corporate social responsibility of these corporations or institutions. It has been online in English and German for about one year and attracts about ten thousand hits per month. Responses from around a dozen countries were obtained. It is a subset of questions that was developed to assist companies in their quest to become more socially responsible through using an online format. The First World Report covers the methodology used, the experience of using CRITICS, the main empirical results and lessons learned.

Here is a sample of the main conclusions.