Labor Category Descriptions

Operations/Network LAN Administrator 

 

•  Supports, monitors, tests, and troubleshoots hardware and software problems 

pertaining to LAN.  

•  Recommends and schedules repairs.  

•  Provides end users support for all LAN- based applications.  

•  Installs and configures workstations. 

 

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Operations/Technical Support Analyst 

 

•  Provides technical guidance for directing and monitoring information systems 

operations.  

•  Implements machine modifications to increase the capacity of the system.  

•  Directs compilation of records and reports concerning production, machine 

malfunctioning and maintenance.