Kenneth C. Laudon,Jane P. Laudon Management Information System 12th Edition pdf

Legitimacy

is

defined as the extent to which your authority is accepted on grounds of compe-

tence, vision, or other qualities. The selection of a viable change strategy, which

we have defined as evolutionary but with a vision, should assist you in convinc-

ing others that change is feasible and desirable. Involving people in change,

assuring them that change is in the best interests of the company and their local

units, is a key tactic.

Coordinating Applications Development 

Choice of change strategy is critical for this problem. At the global level there is

far too much complexity to attempt a grand design strategy of change. It is far

easier to coordinate change by making small incremental steps toward a larger

vision. Imagine a five-year plan of action rather than a two-year plan of action,

and reduce the set of transnational systems to a bare minimum to reduce

coordination costs.

C o o r d i n a t i n g   S o f t w a r e   R e l e a s e s  

Firms can institute procedures to ensure that all operating units convert to new

software updates at the same time so that everyone’s software is compatible.

E n c o u r a g i n g   L o c a l   U s e r s   t o   S u p p o r t   G l o b a l   S y s t e m s  

The key to this problem is to involve users in the creation of the design without

giving up control over the development of the project to parochial interests.

The overall tactic for dealing with resistant local units in a transnational

company is cooptation.