Kenneth C. Laudon,Jane P. Laudon Management Information System 12th Edition pdf

General controls

govern the

design, security, and use of computer programs and the security of data files in

general throughout the organization’s information technology infrastructure.

On the whole, general controls apply to all computerized applications and

consist of a combination of hardware, software, and manual procedures that

create an overall control environment. 

General controls include software controls, physical hardware controls,

computer operations controls, data security controls, controls over implemen-

tation of system processes, and administrative controls. Table 8-3 describes the

functions of each of these controls.