Kenneth C. Laudon,Jane P. Laudon Management Information System 12th Edition pdf

core competency  

Activity at which a firm excels as a world-class

leader.

core systems  

Systems that support functions that are absolutely

critical to the organization.

cost transparency  

the ability of consumers to discover the actual

costs merchants pay for products.

counterimplementation  

A deliberate strategy to thwart the

implementation of an information system or an innovation in an

organization.

critical success factors (CSFs)  

A small number of easily identifiable

operational goals shaped by the industry, the firm, the manager,

and the broader environment that are believed to assure the

success of an organization. Used to determine the information

requirements of an organization.

cross-selling  

Marketing complementary products to customers. 

crowdsourcing

Using large Internet audiences for advice, market

feedback, new ideas and solutions to business problems. Related

to the 'wisdom of crowds' theory. 

culture  

The set of fundamental assumptions about what products the

organization should produce, how and where it should produce

them, and for whom they should be produced.