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Types of Violation

There are several different types of violations (NB: there are different categorisations in use):

Unintentional Violations arise from procedures that are impossible for people to follow, often because they are confusing, complex and ambiguous. An example might be where an air traffic controller exceeds the maximum number of work/duty hours after reaching an incorrect conclusion from a complicated duty-rest time planning tool. In this case, the violation is very similar to the class of error known as a “mistake”.