Attention factors determine how easily the relevant information is available. In an ideal case, the attention of the crew is guided to the contextually most relevant and reliable source of information, and the presentation of the information is such that it enables the crew to rapidly achieve complete situational understanding.
Information overload, distractions and noise should be avoided. When the available information corresponds to attention resources and information needs, diagnosis is easier and potential mistakes are more easily detected. Attention factors are particularly important in view of the biases and heuristics[2] that can distort the diagnostic process.
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