The North East of England pioneered the development of aftercare and supply chain
programs in the 1990s and has served as a model for IPAs in other regions and coun-
tries. The North East of England IPA, the Northern Development Company (now
investor development program. Because of the program, domestic investment resulting
from supply chain programmes was equivalent to 50% the value of the inward invest-
ment. In other words, the impact of FDI on investment in the economy was doubled.
The IPA created two new programs: (1) Investor Development (aftercare); and (2) Stra-
edition 2015) “Global Shift: Mapping the Changing Contours of the World Economy”.
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tegic Supply Chain Development (SCD). The Investor Development Program identi-
fied 430 existing investors of which 100 were key accounts, i.e. were existing investors
designated of special importance and assigned a key account manager from the IPA.
The supply chain program recruited a team of 8 supply chain managers, all with a pro-
curement and production engineering background, to interface between major inves-
tors and the SME sector.
The aim was to upgrade the quality of local suppliers, so they could supply and increase
the local content of major investors and embed foreign investors more into the local
economy so there would be less risk of closure or relocation. By upgrading the capabil-
ity of local SMEs to become first tier suppliers, the region would also be able to attract
more foreign investors looking for a strong local supply chain.
Each supply chain manager was tasked with understanding the supply chains of 10
major investors (OEM manufacturers or major first tier suppliers only) and to identi-
fy 20 potential regional suppliers and profile their capability. The IPA worked with a
university and national agencies to utilise a Supply Chain Assessment Tool (SCAT) and
Promotion of Business Excellence (PROBE) management tool to assess each supplier’s
business across:
• Company strategy: Vision, business planning, market position;
• Management: Financial outputs, organization, structure, planning and human re-
sources;
• Process: R&D, new product introduction, manufacturing quality, sales and market-
ing; and
• Metrics: Measurement of performance, quality, delivery and cost.
Weaknesses identified were passed onto the local enterprise support and training agen-
cies to assist the local suppliers.
The IPA allocated around half of its resources to investor development and supply
chain development, which contributed more than new FDI to the regional economy –
about £1 billion two years after the programs were launched.
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