Innovation and Sustainable Growth Measurement in Hotel Industry: a hierarchical Decision Making Model

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ScienceDirect
Procedia - Social and Behavioral Sciences 99 (2013) 752 – 761

9^th International Strategic Management Conference

Innovation and sustainable growth measurement in hotel industry: A hierarchical decision making model

Gizem _a , _b , Sinan Apak^c, c

^a Gebze Institute of Technology, Kocaeli, 41400, Turkey

^b 030, Turkey

^cMaltepe University, Istanbul, 34857, Turkey


Abstract
The paper focuses on consideration of how to use indicators to monitor innovation and sustainability in a relevant and useful manner in tourism industry. Integrated information on sustainable development of a hotel is very essential for decision-making since it is very difficult to evaluate the performance of the company on the ground of too many indicators. The objective of the work was to design a model for obtaining composite sustainable development criteria in order to measurement on sustainable growth and innovation. industry concepts to present a conceptual framework. This was applied by determining the impact of individual indicator to the overall sustainability of a company using the concept of analytic hierarchy process.

Keywords: Analytic hierarchy process, Innovation and sustainability, Tourism and hotel industry.




2013 Published by Elsevier Ltd. Selection and/or peer-review under responsibility of the 9^th International Strategic

Management Conference

© 2013 The Authors. Published by Elsevier Ltd. Open access under CC BY-NC-ND license.

Selection and peer-review under responsibility of the International Strategic Management Conference.