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7.Read and translate the text


Problem Cause
Student: Professor, may I ask you for some suggestions for my library-research paper?
Tutor: Yes, of course. What is the problem?
Student: You know 1 am writing a research paper about arising problems. 1 am really confused, whatshould I to begin with?
Tutor: Oh, the way I see it, you should begin with analyzing root causes of problems.
Student: How to analyze roots of problems? For example, in medicine it’s clear to understand thedifference between treating symptoms and healing an illness. If you’re in pain because of your brokenleg, you WANT to have your symptoms treated first! However, taking painkillers won’t cure your leg, and you need true treatment to get well. How should I approach, How should I act, as far as it is concerned a problem at work or study?
Tutor: If you only set a problem going superficially he problem will happen again... which will lead toreiteration of action concerning the same problem. In my opinion, you should look deeper to reveal rootcauses of the problem arising, fix the underlying systems and processes.
Student: How to understand to reveal root cause of the problem?
Tutor: To reveal root cause of problems is identifying the origin of problems.
Student: Well, are there any peculiarities of identifying the origin of problems?
Tutor: Certainly. There is a specific set of steps to find the initial cause of the problem, so the firstthing you do is: determining the incident, its reasons and ways of reducing the likelihood in case it happens again. The way I see it, all systems and events are interconnected. Actions trigger one another and so onuntil they become a problem. By tracing back theseactions, you can clarify the root of the problem andhow it becomes the problem you’re now facing.
Student: Usually problems are quite different. Arethere any common types of causes?
Tutor: Well yes. Causes are classified intothree basic types: Physical causes, which dependon tangible, material items failed in some way (forexample, a car’s engines stopped working), Humancauses, when people did something wrong, or didnot do something that was needed. Human causestypically lead to physical causes (for example, no onefilled the brake fluid, which led to the brakes failing)
and Organizational causes, which arise because of asystem, process, or policy that people use to makedecisions or do their work is faulty (for example, noone person was responsible for vehicle maintenance,and everyone assumed someone else had filled thebrake fluid).Student: Yeah, I see. Is it necessary to clarify alltypes of causes?
Tutor: It is desirable to look at all three typesof causes. It involves investigating the patterns ofnegative effects, finding hidden flaws in the system,and discovering specific actions that contributed tothe problem. Thus, you can reveal more than one rootcause.You can do such kind of analysis almost in anysituation. Be careful to understand when you’ve founda significant cause that can, in fact, be changed.
Student: Oh, thank you for your good advice,professor. I will do my best in preparing my paper.May I ask you to check my paper after I finish it?
Tutor: Oh, yes with pleasure, of course “Noproblem.”.