Information Technology in the Hotel Industry: 5 Things You Didn’t Know



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10 Information technology in the hotel management system

Mobile Communication


Mobile tablets and smartphones have replaced large desktop computers, making them virtually extinct. This is helpful, because many travelers take some type of mobile device with them on a trip. This helps hospitality businesses keep customers advised of changes and delays to their reservations, offer deals, and advertise by using GPS tracking.

Conclusion


The use of Technology in the hospitality and tourism industry has helped speed up operations and helped the traveling process much more enjoyable and efficient. Technology not only helps large chain hotels, but can also be useful to B and B’s and other smaller companies in the industry.

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  1. 21.  in-room alarm clock In-room refreshment systems  Telephone based systems  HD Television  Electronic door lock  Thermostat  Self-Service Kiosks  Mobile Concierge  Express check-in/check-out  High-speed Wi-Fi Guest-facing Systems Refer to the technologies used directly by the client within the property and particularly within the guest room.

  2. 22.  Ordering room service Getting access to local information  Activating the lifts  Changing the TV channel  Adjusting the thermostat  Turning down the lights  Shutting the curtains in the room  Complete Room Control  Smartphone Keys Smartphones are even being used in place of room keys  Mobile check-in/check-out is perhaps the biggest trend regarding mobile in the hotel industry Mobile Technology to Serve Customers Better

  3. 23. Thank You Sarabindh G Manoj 1st MTTM

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