Information Technology in the Hotel Industry: 5 Things You Didn’t Know

1. Two-thirds of guests want to check in on their smartphone

We do everything with our smartphones these days, so why not check into your hotel as well?

The technology certainly exists, and people seem to really want it: data firm Zebra Technologies published a study that found that 68% of guests want to speed up the check-in process using their smartphones.

If you haven’t looked into this technology yet, what are you waiting for? Doesn’t it make a hotel feel more like home when you can just waltz in and flop down on a bed?

It’ll make life easier for you too. Guests can check into their room on their phones, grab the keys from the check-in counter, and head straight to their room without having to stand there with their bags, staring off into space while the receptionist taps away at a keyboard.

Mobile check-in is also a good way to get customers using your app, which allows you to promote your hotel and make it easier for your customers to connect with you when they want.