One concern is the predominance of paper-based
communication methods, leaving opportunities offered
by technology untapped. Some countries are innovating
in that direction. Estonia uses social media channels in
addition to local newspapers. In Latvia, parents of learners
with additional support needs are informed by entries
in an online journal and a learner’s diary. Montenegro
has established a portal allowing parents to monitor
their children’s grades, absences and behaviour, to
communicate with the homeroom teacher and to obtain
information on scheduled parent meetings as well as other
notifications. In addition, it publishes general information
such as the dates of parental meetings and excursions.
Teachers and parents can receive training to support
communication and collaboration and enable genuine
involvement. In Belarus, the Czech Republic and
Slovakia, as part of inclusive education legislation
implementation, teachers and school leaders are trained
in parental involvement, communication with parents
of learners with special education needs and parent–
school cooperation.
Some countries offer parent education programmes.
In Belarus, schools organize quarterly parent academies
offering education and exchanges. Parents can specify
a topic of interest and the type of specialist with whom
they want to talk, such as a psychologist on parent–child
relationships, suicide prevention or working with children
at risk. Mongolia also offers parent education to support
children’s development and lifelong opportunities.
In much of the world, parents build networks or
associations outside schools to press for inclusive
education policy and practice reform, often through
the court system (Stubbs, 2008). Within the region,
however, there is relatively little evidence of involvement
in such national alliances and parent associations.
In Georgia, Hungary, the Russian Federation and
Turkey, associations have been formed to develop
parental involvement capabilities. A group of parents
in Petrozavodsk, the Russian Federation, sued the
government and subsequently protested for access
to mainstream schools for children with cerebral palsy
(Meresman, 2014).
Involvement in school governance can make parents
agents of change
Parents and other community members should be
involved in school management committees.
As mentioned above, 25 education systems in the region
have policies supporting parental participation in school
governing boards and parent councils at the municipal,
regional or national level.
The shape, focus and formal influence of these bodies
vary. In Bulgaria, public councils are tasked with fostering
inclusion by facilitating equal access to education,
promoting motivation of ethnic minority children and
encouraging parents to participate in the education
process. Parental involvement in governance has helped
provide feedback on curriculum and annual programme
plans in Croatia and manage additional financial
resources in the Russian Federation. In North Macedonia,
parents are involved in governance through a school
inclusion team, which addresses inclusive policies and
practices at the school level, and an inclusive student
team, which works on an individualized education plan
or modified curriculum. In the Republic of Moldova,
where national legislation contains explicit rules for
parental engagement, school collaboration with parents
has improved.
However, structures for parental influence in governance
still face challenges in the region. In the Czech Republic
and Hungary, parents’ influence is low in processes such
as school development and school evaluations. Municipal
education councils in Lithuania scrutinize how municipal
authorities implement national education policy, approve
long-term education goals and mobilize society to reach
them, but doubts have been expressed about their
effectiveness (Smalskys et al., 2019). Ineffective parental
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