“Ilm-zakovatimiz – senga, ona-Vatan!” mavzusidagi Respublika onlayn ilmiy-amaliy anjumani materillari

“Ilm-zakovatimiz – senga, ona-Vatan!” mavzusidagi Respublika onlayn
ilmiy-amaliy anjumani materillari 
38 
Analysis of the global expansion of the international hotel industry allows us to note 
the following important results that need to be achieved at the international level, i.e. in an 
attempt to develop HR function in different cultural environments: 
- expanding the powers of the team in personnel management, strengthening service 
interactions, increasing the importance of teaching intercultural and interpersonal 
relationships; 
- to raise the level of cultural development and awareness of HR managers and network 
managers of the company, as well as increase their willingness to take responsibility in the 
international business environment; 
- part-time training and professional development of personnel; 
- introduction of a client-oriented approach to the concept of personnel management 
instead of an approach based on bureaucratic expediency. 
Until August 1992, HR and training managers at the head office managed Forte, a 
British international hotel chain. However, this structure did not fully meet the company's 
requirements. Therefore, the company changed its organizational structure and training 
function so that there are now recruitment and training managers on the ground. These 
managers are now subordinate to the network administrators
24
. 
At the dawn of its international rise, Forte established a training center and renamed it 
the academy. The Academy is located in the London Heathrow Airport hotel. It is 
convenient to receive foreign delegations, hold conferences, seminars and trainings for hotel 
managers in other countries. 
In the labor-intensive hospitality industry, people are the company's most important 
asset. Hence, human resource management plays the role of coordinating these powerful 
assets and is an important contribution to the diffusion and development of the company's 
management system and methodology. 
The hospitality business as an economic activity includes the provision of hotel 
services in hotels, campgrounds, motels and leisure activities and the organization of short-
term accommodation on a paid basis. The increasing focus on quality in today's business 
requires HR to provide the hospitality industry with more qualified staff than ever before. 
This service needs to be structured and structured to work in an increasingly complex legal 
environment. At the same time, a decent salary for highly qualified personnel must be 
ensured. Consequently, the human resource management service must be organized, staffed 
and professionally trained to be able to manage the processes that allow the hotel industry 
to find its place in the changing business environment.