+ explain why you took the job
+ describe the problems that you experienced
+ suggest what could be done about them
Dear Sir,
I have been a part-time fitness instructor in your gym for four months. I was pleased to be offered the job, not only because I need to earn some extra money to cover my living expenses but also because I need some experiense in fitness training.
It has been obvious to me that people often need help in using the gym equipment.However, it seems that the other trainers have not been encourage to offer assistance to club members. I offer as much as I can, but this means that I am constantly in demand and therefore, working harder than anyone else in the gym. This situation seems rather unfair.
While I realise that members receive initial gym instruction, I feel that they also need ongoing help with the equipment. Could I suggest that a letter is sent to trainers promoting this? After all, personal attention of this kind makes people feel valued and may result in increased membership.
Yours faithfully
45. You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating/cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel.
In your letter
give details of what was wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
Dear Sir,
I have just returned home after spending three nights at your hotel in Paddington. The staff were very friendly and the location was extremely convenient. However, I feel I must express my disappointment about the room.
As we all know, London is experiencing a very warm summer this year, with temperatures around 30 °C last week, which is quite unusual. As a result, it was very hot in my room on the sixth floor.
Because of the extreme heat in the room, I had to leave the windows open all night and so it was very noisy, as the hotel is on a main road and the traffic never stops in London. Consequently, I got very little sleep over the three nights.
I think it would be a good idea to install an airconditioning system in the hotel. This could also be used as a heating system in the winter and would certainly make the rooms more comfortable. Perhaps you would consider giving me a discount if I come to your hotel again.
I look forward to hearing from you.
Yours faithfully
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