33
Observed elements of global
support
relevant as the development of support mechanisms lags behind developments
in country and global clusters often learn more from local experiences than vice
versa. Moreover, global support is not always relevant as situations are often
very country-specific.
31
The evaluation team observed the following elements of global support being used
at country level:
•
Surge capacity: Especially national cluster coordinators were often drawn from
global rosters – either from clusters or individual organizations – which train
them in facilitation and/or technical skills. Deployments, however, were often
very short-term, deployment gaps appeared frequently and while members
of global rosters could often contribute interesting experiences from other
countries, they also often lacked relevant knowledge about the local context. In
some cases, deployment of global experts therefore led to the implementation
of approaches that were not appropriate to the context. In the oPt, for example,
several actors complained about the inappropriate “Darfur mindset” of
international experts. Several case study countries also had deployments of
GenCap and ProCap advisors. Where they were used as advisors, attention
to the cross-cutting issues of gender and protection was increased. This effect
diminished clearly when they were used as (sub-)cluster coordinators.
•
Training: Global clusters also provided technical and coordination training for
cluster coordinators (as well as cluster co-facilitators in the case of several clusters
in DRC) and sometimes cluster members. While many cluster coordinators
have not yet had the opportunity to attend coordination trainings because
of scheduling and capacity issues, all those who did warmly welcomed the
opportunity and judged them as useful. This includes the coordinator trainings
held in Zanzibar by WHO, the trainings offered by the Logistics, Shelter and
Health Clusters, cluster coordinator trainings provided by individual agencies
such as UNHCR or the IFRC and local facilitation trainings, including those
offered by local hubs in Labutta, Myanmar.
27
•
Learning exercises: Several clusters conducted learning exercises that were
predominantly judged as useful by cluster participants in country. The most
comprehensive among them is the WASH Cluster learning project, which
includes a compilation of lessons learned in different circumstances, such
as urban and rural settings. Other exercises include the “future directions
questionnaire” of the Nutrition Cluster, which informed the cluster’s global
strategy, and the Emergency Shelter Cluster consultation project collecting
27 For more information on trainings, see for example http://www.clustercoordination.org or http://www.
humanitarianreform.org, last accessed February 2010.
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