Iasc cluster approach evaluation, 2nd phase april 2010



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Cluster Approach Evaluation 2

Executive Summary
Introduction
Method
Background
Findings
Conclusions
Recommendations


33
Observed elements of global 
support
relevant as the development of support mechanisms lags behind developments 
in country and global clusters often learn more from local experiences than vice 
versa. Moreover, global support is not always relevant as situations are often 
very country-specific.
31
   The evaluation team observed the following elements of global support being used 
at country level:
 

   Surge capacity: Especially national cluster coordinators were often drawn from 
global rosters – either from clusters or individual organizations – which train 
them in facilitation and/or technical skills. Deployments, however, were often 
very  short-term,  deployment  gaps  appeared  frequently  and  while  members 
of  global  rosters  could  often  contribute  interesting  experiences  from  other 
countries, they also often lacked relevant knowledge about the local context. In 
some cases, deployment of global experts therefore led to the implementation 
of approaches that were not appropriate to the context. In the oPt, for example, 
several  actors  complained  about  the  inappropriate  “Darfur  mindset”  of 
international  experts.  Several  case  study  countries  also  had  deployments  of 
GenCap  and  ProCap  advisors.  Where  they  were  used  as  advisors,  attention 
to the cross-cutting issues of gender and protection was increased. This effect 
diminished clearly when they were used as (sub-)cluster coordinators. 
 

   Training: Global clusters also provided technical and coordination training for 
cluster coordinators (as well as cluster co-facilitators in the case of several clusters 
in  DRC)  and  sometimes  cluster  members.  While  many  cluster  coordinators 
have  not  yet  had  the  opportunity  to  attend  coordination  trainings  because 
of  scheduling  and  capacity  issues,  all  those  who  did  warmly  welcomed  the 
opportunity and judged them as useful. This includes the coordinator trainings 
held in Zanzibar by WHO, the trainings offered by the Logistics, Shelter and 
Health Clusters, cluster coordinator trainings provided by individual agencies 
such as UNHCR or the IFRC and local facilitation trainings, including those 
offered by local hubs in Labutta, Myanmar.
27
 

   Learning  exercises:  Several  clusters  conducted  learning  exercises  that  were 
predominantly  judged  as  useful  by  cluster  participants  in  country.  The  most 
comprehensive  among  them  is  the  WASH  Cluster  learning  project,  which 
includes  a  compilation  of  lessons  learned  in  different  circumstances,  such 
as  urban  and  rural  settings.  Other  exercises  include  the  “future  directions 
questionnaire”  of  the  Nutrition  Cluster,  which  informed  the  cluster’s  global 
strategy,  and  the  Emergency  Shelter  Cluster  consultation  project  collecting  
 
 
27   For more information on trainings, see for example http://www.clustercoordination.org or http://www.
humanitarianreform.org, last accessed February 2010. 

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