Introduction 4
Learning Outcomes 4
Overview 4
Effective Recruitment and Selection 4
Person–Job Fit or Person–Organisation Fit? 6
A Two-way Process 6
Person–Job Fit 7
Person–Organisation Fit 7
Specifying Job and Person Requirements 7
Initial Assessment 7
Job Analysis 8
Organisational Analysis 10
Job Description 10
Person Specification 12
Recruiting and Selecting Internal Candidates 15
Attracting Applicants 15
Advertising 15
Further Particulars, Application Forms and Paperwork 16
Shortlisting 17
References 20
Candidates Make Decisions Too 20
Methods of selection 21
The Interview as a Selection Method: Pros and Cons 21
Tests as a Selection Tool 21
The Selection Interview 22
Structuring the Interview 23
Closing and Deciding 27
Summary 28
References 29
Acknowledgements 29