Human resource management practice I also available by michael armstrong

FIgure 

22.5

 

 Single-loop and 

double-loop learning

Decide on

corrective action

as necessary

Monitor and

review

Take action

Define expectations

Redefine expectations

as necessary

Single-loop learning

Double-loop learning

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Part 

5

  Learning and Development

298

4 

Learning from others – sometimes the most 

powerful insights come from looking outside 

one’s immediate environment to gain a new 

perspective. This process has been called SIS, 

for ‘steal ideas shamelessly’. Another more 

acceptable word for it is ‘benchmarking’ – a 

disciplined process of identifying best 

practice organizations and analysing the 

extent to which what they are doing can be 

transferred, with suitable modifications, to 

one’s own environment.

5 

Transferring knowledge quickly and 

efficiently throughout the organization – by 

seconding people with new expertise, or by 

education and training programmes, as long 

as the latter are linked explicitly with 

implementation.