Human resource management practice I also available by michael armstrong



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Armstrongs Handbook of Human Resource Management Practice 1

The strategic HRM approach 

to resourcing

The  philosophy  behind  the  strategic  approach  to 

resourcing  is  that  it  is  people  who  implement  the 

strategic  plan.  As  Quinn  Mills  (1983)  put  it,  the 

process is one of ‘planning with people in mind’.

The integration of business and resourcing strat-

egies is based on an understanding of the direction 

in which the organization is going and the determi-

nation of:

 



the numbers of people required to meet 

business needs;

 



the skills and behaviour required to support 



the achievement of business strategies;

 



the impact of organizational restructuring as 

a result of rationalization, decentralization, 

delayering, acquisitions, mergers, product or 

market development, or the introduction of 

new technology – for example, cellular 

manufacturing;

 



plans for changing the culture of the 



organization in such areas as ability to 

deliver, performance standards, quality, 

customer service, teamworking and 

flexibility, which indicate the need for people 

with different attitudes, beliefs and personal 

characteristics.

These factors will be strongly influenced by the type 

of business strategies adopted by the organization 

and  the  sort  of  business  it  is  in.  These  may  be  

expressed in such terms as Miles and Snow’s (1978) 

typology  of  defender,  prospector  and  analyser  

organizations.

Strategic HRM places more emphasis than tra-

ditional personnel management on finding people 

whose  attitudes  and  behaviour  are  likely  to  fit 

what management believes to be appropriate and 

conducive to success. Townley (1989) commented 

that  organizations  are  concentrating  more  on  

the  attitudinal  and  behavioural  characteristics  

of  employees.  This  tendency  has  its  dangers. 

Innovative  and  adaptive  organizations  need  non-

conformists,  even  mavericks,  who  can  ‘buck  the 

system’.  If  managers  recruit  people ‘in  their  own 

image’ there is the risk of staffing the organization 

with  conformist  clones  and  of  perpetuating  a  

dysfunctional  culture  –  one  that  may  have  been 

successful in the past but is no longer appropriate 

in the face of new challenges.

The  resourcing  strategies  that  emerge  from  the 

process of strategic resourcing exist to provide the 

people and skills required to support the business 

strategy,  but  they  should  also  contribute  to  the  

formulation  of  that  strategy.  HR  directors  have  

an  obligation  to  point  out  to  their  colleagues  the 

human resource opportunities and constraints that 

will  affect  the  achievement  of  strategic  plans.  In 

mergers or acquisitions, for example, the ability of 

management within the company to handle the new 

situation and the quality of management in the new 

business will be important considerations.




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