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Organizational culture defined

Organizational  or  corporate  culture  is  the  pattern 

of  values,  norms,  beliefs,  attitudes  and  assump-

tions that may not have been articulated but shape 

the ways in which people in organizations behave 

and  things  get  done. ‘Values’  refer  to  what  is  be-

lieved to be important about how people and organ-

izations behave. ‘Norms’ are the unwritten rules of 

behaviour.

This  definition  emphasizes  that  organizational 

culture is concerned with the subjective aspect of what 

goes  on  in  organizations.  It  refers  to  abstractions 

such  as  values  and  norms  that  pervade  the  whole  

or  part  of  a  business,  which  may  not  be  defined, 

discussed or even noticed. Nevertheless, culture can 

have  a  significant  influence  on  people’s  behaviour. 

The following are some other definitions of organ-

izational culture:

 

●

A strong culture is a system of informal rules 

that spells out how people are to behave 

most of the time. (Deal and Kennedy,  

2000: 15)

 

●

The culture of an organization refers to the 

unique configuration of norms, values, beliefs 

and ways of behaving that characterize the 

manner in which groups and individuals 

combine to get things done. (Eldridge and 

Crombie, 1974: 89)

 

●

Organizational culture offers a shared  

system of meanings that is the basis for 

communications and mutual understanding. 

(Furnham and Gunter, 1993: 70–71)

 

●

Culture is a pattern of basic assumptions – 

invented, discovered or developed by a given 

group as it learns to cope with the problems 

of external adaptation and internal 

integration – that has worked well enough to 

be considered valid and, therefore, to be 

taught to new members as the correct way to 

perceive, think and feel in relation to these 

problems. (Schein, 1990: 110)