CARD 18
SPEAKING
Give some information about “Types of letters”
Letters can be organised under two headings. These are called formal letters and informal letters. Formal letters are letters which are sent to people you don’t know. They can be sent for different reasons, for example to complain about something, to give or ask for information or to make an appointment.Informal letters are letters which are sent to people you know. For example, sending a postcard telling someone about your holiday, to say, “thank you” for a birthday present or writing to friends or family who might live a long way from you.
WRITING
Write application letter (CV) (80 words)
Dear Durdona,
I am sending this letter to congratulate you on receiving our company's Employee of the Month award yesterday. I know that this accomplishment required excellent interpersonal skills, and it's clear that you have put in the hard work to make this accomplishment happen.
Our company is lucky to have someone who interacts positively with others and facilitates employee engagement by reaching out to others. You make a positive impact on our company by creating a fun and caring work environment. Congratulations again on your accomplishment and I wish you all the best as you advance higher in your career.
Best wishes,
Feruza
CARD 19
SPEAKING
Speak about giving feedback.
Giving feedback is a vital business communication skill. It is a two-way process of giving efficiently or receiving it constructively. Feedback is an essential part of business, education, and business trainings.
Usually, hearing the name of feedback creates a horrible picture in our mind of an employee being called upon at his superior’s office for the yearly or monthly performance appraisal, and he is lashed with severe criticism and daunting expressions from his boss. It is indeed, not the right method.
Feedback, if given in an efficient manner proves very motivating and helps in personal development. The employee receiving the feedback comes to know about his weak points, his strengths, the areas which need improvement, and the way he can further improve his performance. We mostly consider that feedback is only from the superior’s side to his subordinates, but, it is something that should occur in both directions. From top to bottom as well as from bottom to top level.
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