Small business

III. ORGANISATION OF THE GUIDE
This guide is divided into two parts:
Part I. A framework for a Policy Review Process. This covers the key areas of policy development and
policy management;
Part II. A structure for the creation of a Strategic Development Plan, based on the Review. This is an
instrument for policy makers to set out their strategies and targets for SME development.
Part I – The Policy Review Process
This focuses on six key areas:
1) Needs analysis - covers the process by which the needs of SMEs can be identified and monitored as
a basis for policy development and impact analysis;
2) Policy setting - specifies the key areas, which policy ought to cover as well as the rationale for
intervention and justification for the development of policies;
3) Policy management
- deals with the processes of co-ordinating and managing policy and the appropriate
regulatory programmes;
4) Stakeholder development - covers the way in which policy can be sensitive to and shape the environment
in which the SME sector operates including the behaviour of customers, suppliers, financial
institutions, business associations, the media, and other private and public sector led influence
upon small business performance;
5) Development of specialist institutions
- covers the areas of potential direct intervention in support of SME
development via the work of public, autonomous, private and non-governmental organisations
(NGOs);
6) Programme development 
- covers programmes specifically designed to support SME development in key
areas such as finance, counselling and consultancy, training and education, information and
communication technology, innovation, incubation and the provision of premises as well as specialist
services such as export market support.