Midterm test II on Discourse Analysis for the 2nd

Could you tell me how to pronounce "specialisation"?  

a)a boss to a secretary    c)a visitor to a company

b)customer to sales person       d)somebody whose English is not perfect

6. 
   Would you mind working late tonight?   
   

a)a boss to a secretary   c)a visitor to a company

b)customer to sales person      d)somebody whose English is not perfect

7. 
   Could you tell me where Mr Brown's office is?  
   

a)a boss to a secretary    c)a visitor to a company

b)customer to sales person       d)somebody whose English is not perfect

8. 
   Could you tell me if you have any in stock?   
   

a)a boss to a secretary    c)a visitor to a company   

b)customer to sales person    d)somebody whose English is not perfect

9.