Hospitality Industry

10. Cruise

Most people lump cruise ships into the film industry, but I believe they deserve their own category. What is the reason for this? It's because it's too big! A cruise ship is a hotel, a restaurant, a tour guide, a venue for entertainment, and a leisure center with a pool, a gym, a theater, and a nightclub. A cruise line is the hospitality industry all rolled into one boat.

11. Casinos

The casinos are the last group. Gambling is heavily restricted in many parts of the world, and people must fly to countries that legalize it, such as Las Vegas and Macao. This casinos are normally attached to a hotel and are not self-contained. Since casinos make money, hotels are often designed to support them.

To summarize what I've said so far, I'd like to remind you why quality of service is so important for customer satisfaction. Customer loyalty should be regarded as a critical aspect of any industry because it offers advertisers and company owners with a metric to quantify and enhance corporate success from the viewpoint of customers. It's not just a good way to predict customer repurchase plans and satisfaction, yet it's still a good way to figure out if they'll be long-term returning buyers or even supporters. In the other hand, it will have early warning signals that a client is dissatisfied and on the verge of leaving. With all of this in mind, consumer loyalty will provide companies with critical knowledge on which things are good and which areas need change.

Thank you for attention!

Reference:

en.wikipedia.org

https://www.thoughtshift.co.uk/

https://blog.ecothm.com/