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Task 2. 4. Letter writing



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Task 2. 4. Letter writing
You recently took a part-time job working for a local company. After a few weeks you realised there were some problems with the job.
Write a letter to the manager of the company. In your letter:
- explain why you took the job;
- describe the problems that you experienced;
- suggest what could be done about them.
Do not include any address.
Write your letter in an appropriate style in 150 words on your answer sheet.
You do not need to write your address.
Begin your letter as follows:


Dear Mr Abdullayev,

I am a part-time assistant operator of the Currency department at your Bank, started working by September 2020. I was employed by your Bank, in the framework of the concluded Agreement between my University and your Bank. The aim of cooperation is enhancing assessment of bank client relationship.


Hereby, I am writing you to indicate some of the problems I encountered during my work. I am hoping that you would investigate these issues and resolve them.

I decided to take the assistant position in the Currency department, due to the volume of work in the department. Despite the fact that there are enough employees, the department is still receiving complaints from the clients. In their appeals, the clients of the Bank are stating that there is not enough quantity of service staff and qualification of personal does not corresponds to the international standards. However, I realized there are some solutions for abovementioned problems, that requires your intervention.

In order to solve the issue with the quantity of the service personal, one of the appropriate method is to install modern ATM machines and cash dispensers. This method will facilitate to decrease long queues in the Currency department. As regards to the qualification of staff personal, I strongly recommend to send the employees of the Bank to the courses of upgrade qualification, those are organized by the Uzbekistan Banking Association. Courses are aimed to improve qualification of the bank employees in different banking sectors. At the end of the course, the participant will an examination and will get certificate.

I would really appreciate it if you could take into consideration the above mentioned issues and their possible solutions as early as possible.

Sincerely yours,



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