Hech qachon boshqa mamlakatda yashadingizmi. Bu haqda yozing

What information do you have to give the receptionist when you check into a hotel? Describe it with details

Depending on the size of the hotel, a guest’s first contact will be with either reception or the reservations department. These departments will deal with the reservation from the first call through to the moment of arrival. Traditionally, potential guests were sent brochures which gave information about the hotel, the facilities and of course the tariffshowing the prices for both peak and off-peakperiods. These are the standard prices of the hotel before any special offers or discounts and are known as rack rates. Some hotels still send these brochures but many rely on their website to give this information. Now, imagine a guest calls asking to reserve a room for one night. The receptionist would ask about the guest’s requirements i.e. the type of room, the number of people in the party, whether they would like dinner in the hotel restaurant. Once the receptionist has all the necessary information they can check their computer system to see if they have any vacanciesmatching the guests needs. They do, in fact they have a choice of a standard room or a premier option at a higher price. The receptionist describes the rooms and the guest decides on the standard option. If the hotel has several empty premier rooms, the receptionist may try to up-sell the guest by talking about the benefits of the premier room, or maybe even offer a discount. However, if the hotel is near full occupancy, there is no need to offer a

discount as the room could be sold at rack rate to another guest.