Definitions of Tour Operator Poyter (1993) defines a travel agency as the person responsible for collecting, selling, booking, and processing travel transactions . Holloway (1992) stated that tour operators perform a separate function in the tourism sector. In other words, you buy individual items of tourism products / services and combine them into tourist packages that you sell directly or indirectly to tourists.
Today's travel agencies are very competitive. Working efficiently, they strive to achieve a high turnover and a maximum share in the international and domestic markets. In addition, the success of many developed and developing countries as tourist destinations depends on the ability of travel agencies to attract tourists, the development and promotion of tourist facilities, the diversification of tourism products and the social responsibility for creating remote and underdeveloped areas.
Types of Tour Operators TABLE 1:
Tour operators are basically categorized into four types. These are categories on the basis of their nature of the business and its operations.
Source: https://tourismteacher.com/tour-operator/
Inbound Tour Operators
Outbound Tour Operators
Domestic Tour Operators
Ground Operators
First one inbound tour operators
They are also known as inbound travel agents. From a technical point of view, the operator who greets guests, customers / tourists and processes meetings in the host country is called the inbound tour operator. For example, a group of American tourists come through TCI Ltd. The company with India signed a contract and managed the group in India, then named TCI Income Tour Operator.
Inbound traffic has declined in the last 20 years. Basically, travel agencies need to adopt innovative marketing strategies and introduce special trips to meet the specific needs of Japan, the US, France and the UK.
Second is outbound tour operators
A travel agency that promotes travel abroad, such as a business trip or vacation, is called an Eastern Travel Agency. For example, a group of American tourists visiting India and Thomas Cook organize events such as ticket reservations and hotels in the United States. Then Thomas Cook called an oriental travel agency in the American context
Third one domestic tour operators
National travel agencies collect tourist pieces, combine them for complete trips and sell them to domestic travelers. These travel agencies usually offer travel services in their home country. National travel agencies, for example, operate within their own borders and offer travel packages. Domestic or independent travel.
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