Corporate company statıstıcs
Source:https://hozir.org/xalqaro-turizm-sohasida-turoperator-va-turagentlar-faoliyati.html
Activities of tour operators and travel agents in the field of international tourism
Travel agencies are actively involved in the tourism market and are directly involved in the development and planning of commercial tourism products.
Travel agencies also carry out several travel service processes on behalf of authorized charities. The quality of the tourist package manufacturer creates a set of tourist routes and excursions, ensures safety, organizes advertisements, calculates the cost of these routes and sends excursions. - Sold to tourists through barbecues or travel agencies.
Travel agents act as producers of travel products when organizing travel packages. If the services of travel agencies are sold separately, you become a wholesaler of travel services. This can happen when a travel agent buys enough travel services from a manufacturer to form a travel package. In addition, there are now professional hotels and service providers with adequate benefits among mass buyers.
A travel agent makes money by charging fees for separate elements of travel. For example, instead of charging a commission for booking tickets with airlines or hotel rooms, travel agents earn money by charging a service fee for each booked part.
In the process of formation and sale of services in the activities of tour operators, the organizational stage of the development of the type of tour operators is carried out in the following sequence:
The organizational stages of the development of a type of travel agency in the process of training and selling services in the activities of a travel agency are carried out in the following sequence:
opportunity analysis;
demand survey;
planning perspective;
agreements with service providers;
Signing a contract with a carrier
Development and sales of gift certificates
methodological support of species goods;
Providing travel documents to tourists
avatar;
advertising and information;
training;
route preparation;
We perform tours and quality control services.
Travel agencies always have tourist products for sale, and travel agencies only need certain services when consumers want to make a purchase. However, in practice, the difference between a travel agency and a travel agency is sometimes indistinguishable because they can perform similar tasks. For example, as a travel agency, a company can create and sell routes to tourists and other travel agencies. At the same time, the same travel agency can purchase the services of another company and sell them to tourists as a travel agency. The activity of a travel agency is the sale and marketing of tourism products on the basis of licenses of individual entrepreneurs or legal entities. †
The activity of a travel agency is to sell tourist products and to carry out sports with the permission of individual entrepreneurs or legal entities. † A description of the travel agency's activities is as follows. Travel agencies sell to tourists tours organized by them, under the conditions provided by them. In this case, the travel agent only acts as an intermediary between the traveler and the travel agent. The liability of the travel agent is generally limited to clearly informing third parties and the travel agent about the conditions of travel and the rights and obligations of the traveler and the travel agent.
If the tourist has any objection regarding the provision of the tourist service, the travel agent and the travel agent will deal with it in the manner stipulated in the contract.
Travel agency activities - actions for the creation, promotion and implementation of legal entities for tourism products (hereinafter - travel agencies) (Article 1 of the Federal Law "On the foundations of tourism activities in the Russian Federation"
Activity of the tour operator - measures for the creation, promotion and sale of the legal entity of the tourism product (hereinafter - the tour operator) (Article 1 of the Federal Law "On the bases of tourism in the Russian Federation"). Tourist product - a set of transport and accommodation services provided under the contract of purchase and sale of tourist products at the total price (regardless of the total price of travel services and / or other services). Depending on the purpose of tourist accommodation, transportation, meals, excursions, tours, named a number of other services related to guide interpretation services.
Therefore, a travel agency is a legal entity involved in the formation, sale and sale of tourism products.
Particular attention should be paid to financial support for tourism in the Russian Federation. Therefore, the amount of financial guarantees of the travel agent specified in the contract of liability insurance or in the bank guarantee for the period from 1 June 2007 to 1 June 2008:
1) must be at least 5 million rubles. The area is international tourism.
3) 5 million rubles - travel agencies working in the field of domestic and international tourism (see Federal Law "Amendment of the Federal Law № 12-FZ of February 5, 2007 № 12-FZ" Fundamentals of Tourism in the Russian Federation ")
< From the date on which the provisions of this Article enter into force. Article 17.2 of the Federal Law "Fundamentals of Tourism in the Russian Federation", ie from June 1, 2008, the amount of financial guarantees is determined by liability insurance or bank guarantees of travel agencies and may not be less than:
1) 10 million rubles - travel agencies involved in international tourism
2) 500,000 rubles - travel agencies working in the domestic tourism sector
3) 10 million rubles - travel agencies working in the domestic and international tourism sector.
Professional operators say that the tourism market offers real products. In other words, it works in a specific direction. We are talking about customer-specific travel agencies (students, business people, etc.), transportation (train, bus, etc.), special routes (travel to Turkey, Bulgaria, etc.), etc.
Depending on the place of work, we can refer to the following types of travel agencies:
1) Local travel agencies: the routes they take do not extend beyond the country of residence.
2) Eastern Travel Agency: Participate in consolidating overseas vacation packages
. 3) Hospitality of the travel agency: services to other countries where tourists live.
< Travel agencies are also divided into entrepreneurs and catering.
Entrepreneurial travel agencies are responsible for sending tourists to other countries or regions and contract with host operators or directly with travel agencies.
Hosting operators welcome and serve tourists through direct agreements with travel service providers. Knowing the reference is a good service of the travel agent.
According to the rules of art. Article 1 of the Federal Law "On the basis of tourism activities in the Russian Federation" is the promotion and sale of tourism products carried out by legal entities or individual entrepreneurs on the basis of a license
There are big differences between a tour operator and a travel agency.
Tour operators organize tours and set pricing and discount policies. Travel agencies that sell tourism products on their behalf and act as intermediaries between them and tourists earn a commission (about 10%).
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Pıcture 2. tour operators plans
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