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37
Wren, The Evolution of Management Thought, pp. 255–264.
38
“Math Will Rock Your World,” BusinessWeek, January 23, 2006,
pp. 54–61.
39
“Quantitative Analysis Offers Tools to Predict Likely Terrorist
Moves,”
Wall Street Journal, February 17, 2006, p. B1.
40
For more information on systems theory in general, see Ludwig von
Bertalanffy, C. G. Hempel, R. E. Bass, and H. Jonas, “General Systems
Theory: A New Approach to Unity of Science,” I–VI Human Biology,
1951, Vol. 23, pp. 302–361. For systems theory as applied to
organizations, see Fremont E. Kast and James E. Rosenzweig,
“General Systems Theory: Applications for Organizations and
Management,” Academy of Management Journal, December 1972,
pp. 447–465. For a recent update, see Donde P. Ashmos and George
P. Huber, “The Systems Paradigm in Organization Theory:
Correcting the Record and Suggesting the Future,” Academy of
Management Review, October 1987, pp. 607–621.
41
See Robert S. Kaplan and David P. Norton, “Mastering the
Management System,”
Harvard Business Review, January 2008,
pp. 63–72.
42
“Gillette’s New Edge,” BusinessWeek, February 6, 2006, p. 44.
43
Kathleen M. Eisenhardt and D. Charles Galunic, “Coevolving—
At Last, a Way to Make Synergies Work,” Harvard Business
Review, January–February 2000, pp. 91–103.
44
Fremont E. Kastand James E. Rosenzweig, Contingency Views of
Organization and Management (Chicago: Science Research
Associates, 1973).
45
“There Is No More Normal,” BusinessWeek, March 23–30, 2009,
pp. 30–34.
46
“The BusinessWeek Best-Seller List,” BusinessWeek, November 4,
2002, p. 26.
47
See Phanish Puranam and Bart S. Vanneste, “Trust and
Governance: Untangling a Tangled Web,”
Academy of Manage-
ment Review, January 2009, Vol. 34, No. 1, pp. 11–31.
48
“The Way We’ll Work,” Time, May 25, 2009, pp. 39–51.
49
Patricia L. Nemetz and Sandra L. Christensen, “The Challenge
of Cultural Diversity: Harnessing a Diversity of Views to
Understand Multiculturalism,” Academy of Management Review,
1996, Vol. 21, No. 2, pp. 434–462; and Frances J. Milliken and
Luis L. Martins, “Searching for Common Threads: Under-
standing the Multiple Effects of Diversity in Organizational
Groups,” Academy of Management Review, 1996, Vol. 21, No. 2,
pp. 402–433.
50
“When Gen X Runs the Show,” Time, May 25, 2009, p. 48.
51
Craig L. Pearce and Charles P. Osmond, “Metaphors for Change:
The ALPS Model of Change Management,” Organizational
Dynamics, Winter 1996, pp. 23–35.
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