Fundamentals of Management, 8th ed

Resistance to Change

As we discussed earlier, many organizations tend to resist

change. Innovation means giving up old products and old ways of doing things in favor

of new products and new ways of doing things. These kinds of changes can be personally

technical

innovations

A change in the

appearance or

performance of a

product or service or

of the physical

processes through

which a product or

service is

manufactured

managerial

innovations

A change in the

management

process in an

organization

product innovations

A change in the

physical

characteristics or

performance of an

existing product or

service or the

creation of a new one

process innovations

A change in the way

a product or service

is manufactured,

created, or

distributed

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Part 3: Organizing

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difficult for managers and other members of an organization. Thus, resistance to change

can slow the innovation process.