Formal and informal

Examples

1.

Dear Sir or Madam,

I am writing in connection with a recent visit to your hotel (10-13 March). My wife and I stayed in room 387. Unfortunately, our otherwise enjoyable visit was spoilt by the loss of some articles from our room during our stay. The missing items are one blue silk skirt and a digital camera.

This loss was reported immediately upon our discovering it to the receptionist who, in turn, contacted the duty manager. The duty manager promised to look into the matter and let us know the outcome. We made sure that he had our home address, phone number and email address, as we were returning home that day.

We have not been contacted by anyone from the hotel as yet regarding this matter, which I find unacceptable. Moreover, until we know whether the items have been found or not, we cannot make an insurance claim.

We look forward to your reply.

Yours faithfully,

Dr C.R. Atkinson

2.

Dear Sir or Madam,

I am writing in response to your advertisement for a sales assistant, which appeared on Jobline yesterday.

I am attaching you a copy of my curriculum vitae, which provides details of my qualifications and experience. As you will see, I worked in a similar business last summer, which I enjoyed enormously.

I am available for an interview at any time convenient to you.

Remember

I am writing to recommend the one-month business course on which I was sent recently.

Not – I am writing to recommend the one-month business course where I was sent on recently.  

Examples:

This is the area of research on which he is working.

Here are some new statistics in which you can have confidence.
This is a theory for which there is little support.
Is this the person with whom you entered into correspondence?
The editor to whom she sent her article has replied