Final report

persuade staff/convince managers to adopt 

new technologies. Technology-related 

decision-making is a challenge. 

Difficulties of digitalisation

 - the 

complexities and trade-offs associated with 

diverse ICT and management challenges 

that are complex, interrelated, and not easily 

actionable as individual issues. When taken 

together, they could be perceived as 

overwhelming. 

Internet

 - almost exclusively, a range of 

issues associated with rural areas including 

the availability and cost of infrastructure, 

poor Internet connections and issues with 

Internet service providers.  

Technology - Operational issues

 -