Faster, stronger, better. Annual report 2019 creating more smiles with every sip



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2019 Annual Report

Research and Development
We engage in a variety of research and development activities and invest in innovation globally with the goal 
of meeting changing consumer demands and preferences and accelerating sustainable growth. These activities 
principally involve: development of new ingredients, flavors and products; reformulation and improvement 
in the quality and appeal of existing products; improvement and modernization of manufacturing processes, 
including cost reduction; improvements in product quality, safety and integrity; development of, and 
improvements in, marketing and merchandising equipment, dispensing equipment, packaging technology 
(including investments in recycling-focused technologies), package design (including development of 
sustainable, bio-based packaging) and portion sizes; efforts focused on identifying opportunities to transform, 
grow and broaden our product portfolio, including by developing products with improved nutrition profiles 
that reduce added sugars, sodium or saturated fat, including through the use of natural flavors, sweetener 
alternatives and flavor modifiers and innovation in existing sweeteners and flavoring, further expanding our 
beyond the bottle portfolio, including further growing our SodaStream business, and offering more products 
with positive nutrition including whole grains, fruits and vegetables, dairy, protein and hydration; investments 
in building our capabilities to support our global e-commerce business; investments in technology and 
digitalization, including data analytics to enhance our consumer insights; and efforts focused on reducing 
our impact on the environment, including improvements in energy efficiency, water use in our operations 
and our agricultural practices. Our research centers are located around the world, including Brazil, China, 
India, Ireland, Mexico, Russia, the United Kingdom and the United States, and leverage nutrition science, 
food science, engineering and consumer insights to meet our strategy to continue to innovate in nutritious 
and convenient beverages, foods and snacks.
In 2019, we continued to make investments to further digitalize our business including: continuing to 
strengthen our omnichannel capabilities, particularly in e-commerce; and leveraging technology and data 
analytics to capture and analyze consumer level data to increasingly structure personalized communications 
with consumers and satisfy demand at the store level. In addition, we continued to refine our beverage, food 
and snack portfolio to meet changing consumer demands by reducing added sugars in many of our beverages 
and sodium and saturated fat in many of our foods and snacks, and by developing a broader portfolio of 
product choices, including: continuing to expand our beverage options that contain no high-fructose corn 
syrup and that are made with natural flavors; expanding our beyond the bottle offerings by offering bubly 
in fountain dispensing; developing 100% recycled PET packaging for LIFEWTR and aluminum can 
packaging for Aquafina; expanding our state of the art food and beverage healthy vending initiative to increase 
the availability of nutritious and convenient beverages, foods and snacks; further expanding our portfolio, 
through a combination of brand extensions, product reformulations, new product innovations and acquisitions 
to offer products with more of the nutritious ingredients and hydration our consumers are looking for, such 
as Quaker (grains), Tropicana (juices, lemonades, fruit and vegetable drinks), Gatorade (sports nutrition for 
athletes), Naked Juice (cold-pressed juices and smoothies), KeVita (probiotics, tonics and fermented teas), 
Bare (baked apple chips and other baked fruits and vegetables), Health Warrior (nutrition bars), Evolve (plant-
based protein products) and Muscle Milk (protein shakes); further expanding our whole grain products 
globally; and further expanding our portfolio in growing categories, such as dairy, hummus and other 
refrigerated dips, and baked grain snacks. In addition, we continued to make investments to reduce our impact 
on the environment, including: efforts to conserve raw materials and energy, such as by working to achieve 
reductions in greenhouse gas emissions across our global businesses, by helping to protect and conserve 
global water supply especially in high-water-risk locations (including replenishing watersheds that source 
our operations in high-water-risk locations and promoting the efficient use of water in our agricultural supply 
chain), and by incorporating improvements in the sustainability and resources of our agricultural supply 
chain into our operations; efforts to reduce waste generated by our operations and disposed of in landfills; 
efforts to increase energy efficiency, including the increased use of renewable energy and resources; efforts 
to support sustainable agriculture by expanding best practices with our growers and suppliers, including 


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through the use of data and technology to optimize yields and efficiency and promote responsible use of 
pesticides; and efforts to create a circular future for packaging, including the increased use of recycled content 
and alternative packaging, support for increased packaging recovery and recycling rates globally, optimization 
of packaging technology and design to minimize the amount of plastic in our packaging and to make our 
packaging increasingly recoverable or recyclable with lower environmental impact, and our continued 
investments in developing compostable and biodegradable packaging.

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