Facilities and Service Required for 2 Start Hotel Classification

General Facilities For 4 Star Hotel:

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  Full-time operation 7 days a week in season.
  
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  Establishment to have all necessary trading licenses.
  
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  Establishment to have public liability insurance.
  
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  24 hr. lifts for buildings higher than ground plus two floors.
  
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  Bedrooms, Bathroom, Public areas and kitchen fully serviced daily.
  
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  All floor surfaces clean and in good shape.
  
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  Floors can be of any surface or materials.
  
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  Power backup or Diesel Generator - DG sets.
  

Guest Room Facilities For 4 Star Hotel

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  Minimum 10 lettable rooms, all rooms with outside windows / Ventilation.
  
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  Minimum size of bedroom excluding bathroom in 140 sq. ft
  
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  Air-conditioning should be done on 100% of Rooms
  
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  A clean change of bed and bath linen daily & between check-in.
  
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  Minimum bed width for a single 90 cm and double 180 cm.
  
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  Mattress minimum 10 cm thickness.
  
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  Minimum bedding 2 sheets, pillow & case, blanket, mattress protector/bed cover.
  
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  Suite room - 2% of room block with a minimum of 1 suite room.
  
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  4 Star deluxe hotels shall provide a hairdryer facility in the room on a complimentary basis.
  
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  In-Room Safe should be provided in a room.
  
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  Minibar / Fridge - the items kept in minibar should conform to local laws.
  
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  Drinking water minimum one tumbler per guest with Glass.
  
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  All category hotels to provide two sealed bottles of branded bottled water of a minimum 400 ml. per person per day on a complimentary basis.
  
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  Clean and good quality linen should be provided to the guest.
  
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  Shelves /drawer space for 4 start hotel.
  
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  Wardrobe with a minimum of 4 clothes hangers per bedding.
  
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  Sufficient lighting, 1 per bed
  
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  A 4amp earthed socket power near bedside and USB charger.
  
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  A bedside table and drawer.
  
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  TV - cable or satellite channels if available.
  
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  A writing table or surface with sufficient lighting.
  
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  A wastepaper basket in the room.
  
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  Opaque curtains or screening at all windows.
  
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  A mirror at least half-length (3”).
  
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  A stationary folder and containing stationery.
  
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  A ‘do not disturb’ notice.
  
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  A clean my room notice.
  
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  Night spread/bedcover.
  
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  Energy-saving lighting.
  
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  Linen Room or Wardrobe well ventilated.
  
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  Telephone with direct dialling and intercom.