Facilities and Service Required for 2 Start Hotel Classification


Guest Facilities for 3 Star Classification



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Guest Facilities for 3 Star Classification.

  • Provision of a wheelchair for the differently-abled guest.

  • Valet (parking) services to be available.

  • Dry- cleaning/laundry could be outsourced (In-house facility is not mandatory).

  • Paid transportation on call.

  • Ice (from drinking water) on demand.

  • Acceptance of common credit cards and facility/infrastructure for accepting/ making payments by digital transactions.

  • Assistance with luggage on request.

  • A public telephone on-premises.

  • Unit charges made known to the guest for the public calls.

  • Wake-up call service on request (Both Automated and Manual by the Operators.)

  • Messages for guests to be recorded and delivered.

  • Name Address and telephone numbers of doctors with the front desk (Doctor on Call services)

  • Stamps and mailing facilities.

  • Newspapers nor mandatory in rooms but can be made available in public areas like lobby or lounge.

  • Access to travel desk facilities.

  • Left luggage facilities.

  • Provision for emergency supplies like medicines, toiletries, first aid kit.

  • Provide at least two multi-purpose sockets.

  • A telephone for incoming & outgoing calls in the room.

  • PC / Business centre available for guest use with internet access.

  • E-mail service.

  • Wifi internet access not mandatory.

  • Fax, photocopy and printing Services.

  • Parking Facilities.


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