Effective School Management

Figure 16.1
Knowledge required for managing change

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ANTECEDENTS OF SUCCESSFUL CHANGE
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themselves range from those that are usually regarded as intrinsic in the
personality to those – the majority – that are capable of being systematically
developed. The most easily assimilated qualities are those of knowledge and
comprehension.
Figure 16.1 lists some important categories of knowledge, with a column
for self-rating (use a five-point scale, with 5 indicating deep knowledge and 1
superficial).
Figure 16.2 lists some of the skills that are important in managing change;
all of them can be systematically learned, and some develop of their own
accord, albeit patchily, as the manager gains experience of the job.
Skills in
Rating
(1)
analysing large complex systems;
(2)
collecting and processing large amounts of information and
simplifying it for action;
(3)
goal-setting and planning;
(4)
getting consensus decisions;
(5)
conflict management;
(6)
empathy;
(7)
political behaviour;
(8)
public relations;
(9)
consulting and counselling;
(10)
training and teaching.