Effective School Management

EXERCISE 4: Conflict Orientation Questionnaire
Score each of the following questions (and/or ask someone who knows you
well to score them for you) on a scale of 4 (very often) to 1 (hardly ever). You
may find that your answers would vary according to the person or situation:
in this case you should initially try to score your conflict behaviour overall,
and later you may find it useful to redo the test for each separate conflict.
When in conflict do you:
(1) Make your views and requirements very clear
from the outset?
4 3
2
1
(2) Start by asking the other party what you have
done wrong?
4 3
2
1
(3) Avoid meeting the other party?
4 3
2
1
(4) Tell other people about your problem?
4 3
2
1
(5) Seek the support of other people?
4 3
2
1

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EFFECTIVE SCHOOL MANAGEMENT
(6) Try to split the difference?
4 3
2
1
(7) Apologize for having to raise the issue?
4 3
2
1
(8) Listen carefully to what is said by the other