Questions
1
To what extent should we assume
that consumers can accurately
estimate the potential gains and
losses of a purchase decision
(i.e. the utility)? How does your
answer to this question affect
your view of the SEM?
2
Think of a purchase you have
made in recent months after
which you experienced guilt.
Explain why you felt guilty and
whether such feelings can be
accounted for in the SEM.
3
If research suggests that con-
sumer behaviour is far more
complex than the SEM suggests,
does that mean the SEM is of no
value and study of it ought to be
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