utility
to refer to the satisfaction derived from consumption.
utility
the satisfaction derived from the consumption of a certain quantity of a product
Would you pay
€75 for these shoes? The
answer might depend on your gender for a
start, then it might depend on your tastes.
Some people might think at
€75 these
shoes represent a bargain; others a waste
of money. What do you think and why?
SELF TEST
Think about your purchasing decisions. Sometimes you will think you have got a ‘bargain’ and
other times you turn away from a purchase because you think it will be a ‘waste of money’. In economics, what
do you think is the difference and why?
Utility is an ordinal concept, what this means is that it can be used as a way of ranking but cannot have
any meaningful arithmetic operations performed on it. A measure of utility, therefore, can be used to rep-
resent consumer choices in some order but that order tells us nothing about the differences in the values
we use. For example, if a group of five people were asked to rank different movies in order of preference
using a 10-point scale (with each point referred to as a util) we might be able to conclude that movie 5 was
the most popular, followed by movie 3 and movie 8. If, however, person 1 ranked movie 5 at 10 utils, whilst
person 2 ranked the same movie as 5 utils, we cannot say that person 1 values movie 5 twice as much as
person 2, only that they place it higher in their preferences. Value can be measured, therefore, by ranking
but there are limitations to such ranking.
One way in which we can overcome this limitation is to look at value in terms of the amount consumers
are prepared to pay to secure the benefits of consuming the product. This is called the willingness to pay
principle. It is highly likely that at some point in your life you will have said something like ‘I wouldn’t have
that if you paid me’ or similar. How much of our limited income we are prepared to pay is a reflection of the
value we put on acquiring a good. It might not tell us much about the satisfaction from actually consuming
the good (the buyer, as we have seen, might not be the final consumer) but it does give some idea of value.
For example, two friends, Alexa and Monique are in a store looking at a pair of shoes. Alexa picks up a
pair of leopard print high heel shoes priced at
€75. Monique looks at her friend and frowns – why on earth
is she thinking of buying those? No way would Monique pay that sort of money for such an awful pair of
shoes. A discussion ensues about the shoes; clearly there is a difference of opinion on them and thus
how much it is ‘worth’ it to own this particular pair of shoes. If Alexa buys the shoes, then the value to her
must be at least
€75 because that is what she has to give up in money
terms in order to acquire them. It may be that Alexa would have been
prepared to pay much more for the shoes, in which case she is getting
some additional benefit which she is not paying for. Economists call
this consumer surplus and we will look in more detail at this later in
the book. Alexa sticks to her guns and buys the shoes; Monique leaves
the store baffled at her friend’s purchasing decision. Monique clearly
feels that giving up
€75 to buy those shoes was a ‘waste of money’.
The amount buyers are prepared to pay for a good, therefore, tells
us something about the value they place on it. It is not just the amount
of money we hand over that reflects value but what that amount of
money could have bought. This highlights one of the Ten Principles of
Economics – the cost of something is what you have to give up to get
it, the opportunity cost. We could make a reasonable assumption that
Monique believed there was a way in which she could allocate
€75
to get more value – in other words, the alternative that
€75 could buy
(whatever that might be) represented greater value than purchasing
those shoes.
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