Doctor of philosophy

Chi-Square Tests

	Value	Df	Asymp. Sig. (2-sided)	Exact Sig. (2-sided)	Exact Sig. (1-sided)
Pearson Chi-Square	113.297(b)	1	.000
Continuity Correction(a)	112.767	1	.000
Likelihood Ratio	112.998	1	.000
Fisher's Exact Test				.000	.000
Linear-by-Linear Association	113.287	1	.000
N of Valid Cases	12053

a. Computed only for a 2x2 table

b. 0 cells (.0%) have expected count less than 5. The minimum expected count is 889.28.

Fig-40 TV ownership-customer classification

TV ownership has a good impact on the customer class as seen in the bar graph and also refleacted by the Chi-square value of 113.297 at 1 degree of freedom and hence they have a significant relationship.

Table - 42

Music System * Customer Classification Crosstabulation

			Customer Classification		Total
			Bad Customer	Good Customer	Bad Customer
Music System	No	Count	1694	1188	2882
		% within Music System	58.8%	41.2%	100.0%
	Yes	Count	3851	5320	9171
		% within Music System	42.0%	58.0%	100.0%
Total		Count	5545	6508	12053
		% within Music System	46.0%	54.0%	100.0%

Chi-Square Tests

	Value	df	Asymp. Sig. (2-sided)	Exact Sig. (2-sided)	Exact Sig. (1-sided)
Pearson Chi-Square	248.790(b)	1	.000
Continuity Correction(a)	248.114	1	.000
Likelihood Ratio	248.598	1	.000
Fisher's Exact Test				.000	.000
Linear-by-Linear Association	248.769	1	.000
N of Valid Cases	12053

a. Computed only for a 2x2 table

b. 0 cells (.0%) have expected count less than 5. The minimum expected count is 1325.87.

Fig-41 Music system ownership-Customer classification

Customers who own music systems have a good repayment behavior. This is is also seen from the chi-square value of 248.79 at a degree of freedom 1.

Table - 43

Fridge * Customer Classification Crosstabulation

			Customer Classification		Total
			Bad Customer	Good Customer	Bad Customer
Fridge	No	Count	2955	3469	6424
		% within Fridge	46.0%	54.0%	100.0%
	Yes	Count	2590	3039	5629
		% within Fridge	46.0%	54.0%	100.0%
Total		Count	5545	6508	12053
		% within Fridge	46.0%	54.0%	100.0%

Chi-Square Tests

	Value	Df	Asymp. Sig. (2-sided)	Exact Sig. (2-sided)	Exact Sig. (1-sided)
Pearson Chi-Square	.000(b)	1	.989
Continuity Correction(a)	.000	1	1.000
Likelihood Ratio	.000	1	.989
Fisher's Exact Test				1.000	.502
Linear-by-Linear Association	.000	1	.989
N of Valid Cases	12053

a. Computed only for a 2x2 table

b. 0 cells (.0%) have expected count less than 5. The minimum expected count is 2589.63.

Fig-42 Fridge Ownership-Customer classification

Table - 44

Washing Machine * Customer Classification Crosstabulation

			Customer Classification		Total
			Bad Customer	Good Customer	Bad Customer
Washing Machine	No	Count	4139	5191	9330
		% within Washing Machine	44.4%	55.6%	100.0%
	Yes	Count	1406	1317	2723
		% within Washing Machine	51.6%	48.4%	100.0%
Total		Count	5545	6508	12053
		% within Washing Machine	46.0%	54.0%	100.0%

Possession of washing machine does not have any impact on the classification of customers and this is confirmed by the chi-square value.

Chi-Square Tests

	Value	Df	Asymp. Sig. (2-sided)	Exact Sig. (2-sided)	Exact Sig. (1-sided)
Pearson Chi-Square	44.872(b)	1	.000
Continuity Correction(a)	44.580	1	.000
Likelihood Ratio	44.757	1	.000
Fisher's Exact Test				.000	.000
Linear-by-Linear Association	44.869	1	.000
N of Valid Cases	12053

a. Computed only for a 2x2 table

b. 0 cells (.0%) have expected count less than 5. The minimum expected count is 1252.72.

Fig-43 Washing machine-Customer classification

Table - 45

Two-wheeler * Customer Classification Crosstabulation

			Customer Classification		Total
			Bad Customer	Good Customer	Bad Customer
Two-wheeler	No	Count	4757	5433	10190
		% within Two-wheeler	46.7%	53.3%	100.0%
	Yes	Count	788	1075	1863
		% within Two-wheeler	42.3%	57.7%	100.0%
Total		Count	5545	6508	12053
		% within Two-wheeler	46.0%	54.0%	100.0%

Possession of two wheelers does not seem to affect significantly the classification and the chi-squre value is also low at 44.97 at a degree of freedom 1. Another reason could be that the percentage of customers with two wheelers is less.