Digital economy blueprint

Digital Government Indicators

Security, resilience and 

availability

1.  Nil security breaches 

2.  99.99% Availability

Accessibility and Utility

1.  Number of new providers of digital financial services (DFS).

2.  Government uptake of digital services eg. the number of govern-

ment services available to citizens digitally.

3.  Percentage of citizens and  businesses with a digital ID.

4.  Government payments to suppliers made digitally i.e. government 

inflows and outflows.

5.  Percentage of active accounts/wallets

6.  Percentage of population able to access the platform

7.  Number of services online

8.  Government Portal to access services online

9.  Number of shared infrastructure services for Government

10.  Number of common core applications shared across government

Affordability

1.  Cost should not be more than 1% of value of transaction.

2.   Percentage of surcharge for cross-platform transactions.

Convenience and Ease of Use

1.  Positive customer survey on convenience

2.  No training required

3.  Number of queries on how to use

4.  Time spent per transaction

Scalability

1.  Number of new deployments

2.  Growth in number of transactions

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3.0 DIGITAL GOVERNMENT