Digital economy blueprint

3.3 GOALS AND OBJECTIVES

3.3.1 Goal: 

Improve access, quality, transparency, equity, 

efficiency and effectiveness of government ser-

vices

3.3.2 Objectives:

i.  Improved services to citizens- services provid-

ed anywhere at anytime

ii.  Increased revenue:  Having  unified,  digitised 

and automated processes makes it harder to evade 

tax and reduces leakage thus increasing revenue

iii.  Increased productivity: Digitising the gov-

ernment processes and making it easy to com-

municate, collaborate and coordinate across 

Government will lead to increased Government 

employee productivity

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DIGITAL ECONOMY BLUEPRINT

iv.  Cost reduction: By sharing infrastructure across 

government and digitizing and automating pro-

cesses, Governments can see significant cost re-

ductions in service delivery[1].